๐Ÿ”’ Official Privacy Document

Privacy Policy Global30 โ€“ Indonesian User Data Protection

At global30, privacy is more than a legal obligation โ€” it is a commitment we uphold. This document transparently explains how your personal data is collected, used, and kept secure.

Last updated: June 1, 2026
Not Sold to Third Parties

Your personal data is never sold, rented, or shared with third parties for commercial purposes.

256-bit SSL Encryption

All data transmitted between your device and global30 servers is encrypted using 256-bit SSL.

You're in Control

You can request access to, correction of, or deletion of your personal data at any time through the Support team.

Easy Unsubscribe

Stop receiving promotional communications anytime with a single click โ€” no complicated procedures required.

This Privacy Policy applies to all services provided by global30, including the global30.app website, mobile app, and all customer service channels. By using our services, you agree to the data collection and usage practices described in this document.

1

Introduction

Global30 understands that user trust is not given freely โ€” it is built through real actions, not mere statements. One of the foundations of that trust is how we handle the personal data of every user who joins the platform.

This Privacy Policy was created to answer one fundamental question users often ask: "What happens to my data after I register?" The short answer: your data is used solely to provide you with the best service, protected with multi-layered encryption, and never sold or misused for any purpose you have not consented to.

This document applies to all individuals who register for, access, or use global30 services from any region. We are committed to upholding internationally recognized data protection principles, including transparency, data minimization, accuracy, security, and individual rights.

2

Data We Collect

Global30 only collects data that is strictly necessary to provide and improve its services. No over-collection is practiced. Below are the categories of data we collect and the purposes for which they are collected:

Data Category Specific Examples Source
Identity Data Full name, date of birth, ID card/passport number Directly from the user during registration and KYC
Contact Data Email address, phone number, residential address Directly from the user
Financial Data Bank name, account number (encrypted), transaction history Directly from the user and payment gateways
Technical Data IP address, browser type, operating system, device ID Automatically applied upon platform access
Usage Data Pages visited, session duration, games played Automatically via cookies and analytics
Communication Data Live chat history, support tickets, email responses Direct interactions with the Support team
Important Note: global30 does not store full credit/debit card numbers or e-wallet PINs in its systems. Sensitive financial data is processed directly by certified payment gateways and never passes through global30 servers in plain text.
3

How We Use Your Data

Every piece of data collected by global30 has a clear and specific purpose. No data is collected and left unused or used outside its defined context.

  • Service Provision: Creating and managing accounts, processing deposits and withdrawals, and providing access to all available game products.
  • Identity Verification (KYC): Ensuring that users meet the minimum age requirements and preventing unauthorized access to the platform.
  • Security & Anti-Fraud: Detecting, preventing, and investigating fraudulent activity, money laundering, or violations of the platform's terms and conditions.
  • Service Communications: Sending transaction notifications, account security updates, and important service-related information relevant to the services you are using.
  • Platform Improvements: Analyzing usage patterns anonymously to identify areas for improvement in the interface, performance, and overall user experience.
  • Promotional Communications: Sending information about relevant offers, bonuses, and promotions โ€” only to users who have given consent to receive such communications.
  • Legal Compliance: Fulfilling reporting obligations to the relevant regulatory authorities in accordance with applicable laws and regulations.
4

Legal Basis for Data Processing

Every personal data processing activity carried out by global30 has a clear legal basis. We do not process data based on assumptions or one-sided interests. The legal bases we rely on include:

  • Contract Performance: Data processing for the purpose of providing services requested by users when registering and using the global30 platform.
  • Legal Obligation: Data processing to fulfill obligations required by anti-money laundering (AML) regulations, Know Your Customer (KYC), and other financial reporting requirements.
  • Legitimate Interest: Processing for platform security, fraud prevention, and service improvement purposes that do not compromise users' interests or rights.
  • Consent: Processing for promotional communications and marketing analytics, carried out only when users have given explicit consent.
5

Sharing Data with Third Parties

Global30 does not sell, rent, or trade users' personal data to third parties under any circumstances. However, in certain limited and specific cases, data may be shared with partners who play a direct role in service delivery:

  • Payment Service Provider: Payment gateways and partner banks involved in processing deposit and withdrawal transactions. They receive only the data strictly necessary to process each transaction.
  • KYC Service Provider: A certified third-party identity verification platform that assists in verifying users' identity documents.
  • Technical Service Provider: Cloud infrastructure and hosting services that store platform data. All service providers are bound by strict data processing agreements.
  • Legal Authority: If required by law, court order, or official request from a competent authority, global30 may disclose relevant data in accordance with applicable legal provisions.
global30 Guarantee: All third-party partners who receive user data are bound by a Data Processing Agreement (DPA) that prohibits them from using that data for any purpose beyond what has been agreed. Global30 actively audits partner compliance with this agreement.
6

Data Security

User data security is the highest technical priority at global30. We implement a multi-layered protection system designed to prevent unauthorized access, data leaks, destruction, or manipulation:

  • 256-bit SSL/TLS encryption for all data transmitted between user devices and global30 servers.
  • AES-256 encryption for sensitive data stored in the database, including financial information and identity documents.
  • Server infrastructure protected by multi-layered firewalls, intrusion detection systems (IDS), and 24/7 real-time threat monitoring.
  • Strict role-based access control โ€” only personnel with a legitimate business need who have passed security verification may access user data.
  • Periodic penetration testing by independent security auditors to identify and remediate vulnerabilities before they can be exploited.
  • Documented and regularly tested incident response procedures โ€” including notification to affected users in the event of a significant data breach.
PCI DSS Level 1 Certification: The global30 payment system has achieved PCI DSS Level 1 certification โ€” the highest security standard in the electronic payments industry, audited annually by an internationally certified Qualified Security Assessor (QSA).
7

Cookies and Tracking Technologies

Global30 uses cookies and similar technologies to enhance the user experience on the platform. Below are the types of cookies used and their functions:

  • Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled without significantly affecting platform functionality.
  • Performance/Analytics Cookies: Collecting anonymous information about how users interact with the platform โ€” pages visited, time spent on each page, and navigation paths. This data is used to optimize the interface and performance.
  • Preference Cookies: Saving user preferences such as selected language, display theme, and notification settings so they do not need to be reconfigured each time you access the platform.
  • Security Cookies: Used to detect suspicious activity, prevent CSRF attacks, and identify login sessions from unrecognized devices.

Users can manage cookie preferences through their browser settings. Please note that disabling essential cookies may affect your ability to log in to your account and use certain features on the platform.

8

Data Storage and Retention

Global30 only retains personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Below is the retention policy for each data category:

  • Active Account Data: Retained for as long as the account remains active and in use. Data is updated periodically based on recent activity.
  • Financial Transaction Data: Retained for a minimum of 5 years following the transaction date, in compliance with applicable financial regulations and anti-money laundering requirements.
  • KYC Document Data: Retained for the duration of the active account plus 5 years after account closure, in accordance with international KYC regulatory requirements.
  • Technical Logs: Retained for a maximum of 12 months for technical troubleshooting and security purposes, after which they are anonymized or deleted.
  • Support Communication Data: Retained for 3 years for service quality purposes and resolution of any disputes that may arise at a later date.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered. For data stored on physical media, a verified physical destruction process is carried out in accordance with applicable standards.

9

User Rights Over Personal Data

As data subjects, all global30 users hold a set of rights that can be exercised at any time. Global30 is committed to facilitating the exercise of these rights through a straightforward and responsive process:

10

Minors' Data

Global30 does not accept registrations from individuals under the age of 18 under any circumstances. This platform is designed and intended exclusively for adult users.

We implement age verification during the registration process and KYC identity verification to ensure no minors can access the service. If global30 discovers or receives a credible report that data of a minor has been collected unintentionally, we will immediately:

  • Permanently closing the associated account.
  • Deleting all data associated with that account from our systems.
  • Returning any existing balance to the original funding source where technically possible.
  • Reporting incidents to the relevant authorities where required under applicable regulations.
If you become aware of or suspect that a minor is using the global30 platform, please report it immediately via live chat or our Support email. Reports will be handled with the highest priority.
11

Privacy Policy Changes

Global30 may update this Privacy Policy from time to time to reflect changes in data collection practices, new regulatory requirements, or technological developments that affect how we manage user data.

Every material change to this Privacy Policy will be communicated through:

  • Email notification to the address registered on your account, at least 14 days before the changes take effect.
  • A clearly visible in-platform notification displayed upon the user's next login.
  • Updating the "Last Updated" date shown at the top of this page.

Continued use of global30 services after the effective date of any changes constitutes acceptance of the updated policy. We encourage users to review this page periodically.

12

Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data at global30, our team is ready to help:

  • 24/7 Live Chat: The fastest way to get a response โ€” available directly within the global30 platform once you're logged in.
  • Support Email: Send detailed inquiries to our Support email address. A response is guaranteed within 1 business day for privacy-related requests.
  • Ticket System: For formal requests such as data access, correction, or deletion, use the official ticket system available under the Support menu within the platform.
For all data rights requests (access, correction, deletion), please include your full name, registered email, and a specific description of your request. We will process it within 14 business days and provide confirmation upon completion.

Rights Users over Personal Data

Global30 respects and facilitates the exercise of your personal data rights. All requests are handled by our dedicated privacy team.

01
Right to Data Access

You have the right to request a complete copy of the personal data global30 holds about you, including the purposes for which it is used and the parties who have received it.

02
Right to Data Correction

If any personal data is inaccurate or outdated, you have the right to request a correction. global30 will update the data within 7 business days.

03
Right to Data Erasure

Known as the "right to be forgotten" โ€” you may request deletion of your personal data under certain conditions, unless retention is required by law.

04
Right to Restrict Processing

In certain situations โ€” such as when disputing the accuracy of your data or its improper use โ€” you may request that global30 temporarily restrict processing.

05
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so that it can be transferred to another platform if needed.

06
Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes at any time. This objection will be processed immediately and will not affect the core services you use.

Privacy Commitment Global30 in Practice

A privacy policy is more than just a document โ€” at global30, every policy point is implemented in practice within our systems and operational processes.

๐Ÿ”

End-to-End Encryption

Sensitive data is encrypted from the moment it leaves your device until it is stored on our servers. At no point in the data's journey is sensitive information stored as readable plain text.

AES-256 ยท SSL/TLS 1.3
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Independent Security Audit

Global30's security and data protection systems are regularly audited by certified independent auditors โ€” not just internal reviews. Audit results are used for continuous improvement.

PCI DSS ยท Penetration Testing
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Zero Tolerance for Data Selling

Global30 has never and will never sell or rent user data to advertising companies, data brokers, or any third party for commercial purposes.

No Data Selling ยท No Ad Profiling
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Data Minimization

We only collect data that is strictly necessary to provide our services โ€” nothing more. This data minimization principle ensures that no information is collected just "to be safe".

Data Minimization Principle
๐Ÿ“ฃ

Transparency in Changes

Whenever there is a material change in how we handle data, users receive direct notification โ€” not just a silent update to a policy page that rarely gets read.

14-Day Notice Period
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Fast Data Request Response

Requests for data access, correction, or deletion are processed within a maximum of 14 business days โ€” well ahead of industry standards. A dedicated privacy team handles each request individually.

14 Business Days ยท Dedicated Privacy Team

Join the Platform That Respecting Privacy You

Privacy and security are not empty promises at global30 โ€” we back them up with technology, independent audits, and full transparency to every user.

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